Support
Get started with Enterprise Dynamics
Find more information about:
- The installation instructions
- The system requirements
- The Enterprise Dynamics® Tutorial to get you started with the software.
Get started with Pedestrian Dynamics
Find more information about:
- The installation instructions
- The system requirements
- The Pedestrian Dynamics® Tutorial to get you started with the software.
Connect with InControl’s global simulation network and learn how others experience the software. Or simply become join our community, take part in discussions and ask your questions.
Enterprise Dynamics video tutorials
Pedestrian Dynamics video tutorials
Licensed User
Report an issue
Enter a support request in our issue tracker. Found a bug? Need help? Follow escalation and progress of the issue and be the first to make use of any solution.
Teaching materials
Educational contracts can come with a full set of teaching materials. Cases and slides to teach the ever-growing simulation community. Here you can download these materials.
Contact Support
InControl has a dedicated customer service department to respond to your technical and non-technical questions regarding products and services, sales, licenses, activation, and more. If you purchased or subscribed to a license, please include your license or ticket number with your communication with InControl or InControl representative. Alternatively, you can provide the unique container ID holding your license as listed in the Codemeter Control Center.
Contact us with your support question at:
Contact our support department at:
World: +31 30 670 3798
Germany: +49 6131 6355 272
Business hours are defined as: Monday to Friday from 09h00 to 18h00 GMT+1
These exclude the following Holidays:
2023: 25 and 26 December
2024: 1 January, 1 April, 9 & 20 May, 25 & 26 December