This Privacy Policy describes how InControl collects, uses, and shares personal information of users of our website and any related services (collectively, the “Services”). By accessing or using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you interact with our Services. We will always ask you when we need information that personally identifies you or allows us to contact you. In general, this information is required when you register to download our software’s demo version(s), participate in a competition, or subscribe to email newsletters.

The types of personal information we may collect include:

• Contact Information: Your name, email address, postal address, phone number, or other similar contact information.
• Usage Information: Information about your use of the Services, such as your IP address, browser type, operating system, referring/exit pages, and clickstream data.
• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your interactions with our Services.

2. Use of Personal Information

We may use the personal information we collect for various purposes, including:

• Providing and Improving our Services: To provide, operate, and maintain the Services, and to improve and customize your experience with us.
• Customer Support: To respond to your inquiries, provide technical support, and communicate with you about the Services.
• Marketing and Promotions: To send you marketing communications about our products upgrades/releases, (new) services, and promotions that may be of interest to you, in accordance with applicable laws and your preferences.
• Compliance with Legal Obligations: To comply with applicable legal obligations, such as tax, accounting, and regulatory requirements.

3. Sharing of Personal Information

We may share personal information with third parties in the following circumstances:

• Service Providers: We may engage third-party service providers to assist us in providing and improving our Services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.

4. Your Rights

Under the CCPA and GDPR, you may have certain rights regarding your personal information, which may include:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
• Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances.
• Right to Object: You have the right to object to processing your personal information in certain circumstances.

To exercise your rights, please contact us using the contact details provided at the end of this Privacy Policy.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Security

InControl strictly protects the security of your personal information and respects your intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We employ appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

7. International Transfers

Your personal information may be transferred to and processed in countries outside of your jurisdiction. We will take appropriate measures to ensure that such transfers comply with applicable data protection laws.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we may have collected personal information from a child, please contact us using the contact details provided below.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at siminfo@incontrolsim.com