Many buildings or infrastructures have some kind of service areas. Think of areas like tourniquettes to enter a building, checkin desks in an airport terminal, ticket areas to buy concert or train tickets, etc. To obtain a certain service-level you need to know how many people should be located where and when in your building or infrastructure to provide the required services without having too much service capacity.

By using PLATO you are able to run various scenarios in which you vary the service capacity or availability to investigate the effect. Output monitors assist you in evaluating the results to give you insight in important "what-if" questions before you implement them. It also allows you to run experiments that might be difficult to implement in real-life.

In case of expected increase/decrease of people using your building or infrastructure you can predict future service-levels based on equal staffing or the needed increase/decrease of staff.

PLATO comes with a comprehensive 2D and 3D visualization environment with which you can present your model to peers and non-technical people.